All cancelations are subject to a £15 admin fee.
Refunds will not be made where less than 24 hours notice is given.
Minibus bookings cancelled less than 5 days prior to travel: 100% of the value
of the booking must be paid.
For all airport pick ups, payment is required at the time of booking.
£25 fee applicable for each additional pick up/drop off between LHR Terminals.
For all Estate and MPV bookings, payment is required at the time of booking.
Free waiting time up to 15 minutes for all residential/business buildings pick ups. After that £15 per 30 min is charged.
Airport pick-ups have a free waiting time up to 1 hour after flight lands!
Airport pick up charge exceeding time limit is £30 per hour plus car park fee!
Unsociable hours surcharge for journeys that start or finish between 22:30pm and 05:00am
a fee of £20.00 will be added to any fare.
Additional charge will be incurred if extra stop is requested once the journey’s commenced.
Christmas Eve, Christmas Day & New Year Day double price of the booking. December 26 and 31 extra charge £60 is applied.
Please note an administration fee of £7.50 is applied to any change made to any booking once it has been confirmed.